International Orders - (Outside Continental USA)

All orders delivered outside the USA are subject to a $10.00 processing fee. All other terms and conditions apply.

No Minimum Order

No minimum order required. Orders less than the minimum for free freight will always be accepted. Actual freight charges will apply. No Handling Charges EVER!

Payment Terms

Payment terms are credit card (Mastercard, Visa, American Express, & Discover), bank debit card, checking account debit, COD ($12.00 COD charge), or pre-payment by check. A $30.00 charge will be added for returned checks. First-time orders of $100.00 or more must be prepaid in order to establish a payment history.

It's Easy to Order

	>	For Internet orders: Use the built-in Shopping Cart and easy-to-follow instructions.
	>	For Call-In Orders: Our toll free number for phone orders is 1-888-364-6242. Orders can be placed 24 hours a day. In the evenings, just leave order on voice mail. We will call you back ASAP to confirm your order.
	>	For E-mail Orders: Our E-mail address is: sales@groomerschoice.com. Orders can be e-mailed 24 hours a day.
	>	For Fax Orders: Our Fax number is 1-605-373-1166 and can be called 24 hours a day.
	>	For Mail In Orders: Just mail your order to the following address. Please include business name, address, and phone number.  Send to: Groomer's Choice Pet Products 2205 E. 39th Street N. - Suite 300 Sioux Falls, SD  57104

Product Warranties

Groomers Choice Pet Products will honor manufacturer's warranties when merchandise is returned within 30 days of the purchase. Thereafter, please contact the appropriate manufacturer directly for warranty and repair issues.

Drop Shipped Items

Drop shipped items must be returned directly to the manufacturer. Call Groomers Choice Pet Products at 888-364-6242 for a return authorization number and instructions.

Damaged Merchandise

If a package appears to be damaged, you have a right to refuse it. Should damage occur in a UPS shipment, notify UPS immediately at 800-PICK-UPS, for SpeeDee Delivery notify SpeeDee at 800-862-5578, then contact Groomers Choice Pet Products at 888-364-6242. Do not dispose of original shipping cartons or the damaged merchandise, as examination by UPS / Spee Dee inspectors may be necessary. For US Postal delivery, have local postal clerk verify damage, then notify us. For Motor Freight Carriers, be sure to inspect merchandise before signing for delivery. Damage claims from Motor Carriers cannot be processed once signed for, unless noted on delivery ticket that there was damage.

Returns

Groomers Choice Pet Products thanks you for placing your order with us! Your satisfaction is guaranteed. To return an item, please call us at 888-364-6242 for a return authorization and instructions. Be sure to return merchandise in "like new" condition with all boxes, packaging, and accessories. For items returned within 30 days, upon receipt and inspection, we will promptly refund the purchase price (excluding freight). Items returned without box or packaging and returned after 30 days may be subject to a 15% restock fee.

Return Restrictions

Personalized items, books, videos, and software are non-returnable unless there is a defect in workmanship. Used items are non-returnable unless a warranty situation applies.

Prices, terms, and conditions are subject to change without notice.