GCPP will gladly accept the return of merchandise within 30 days from the date of purchase, provided product(s) must be returned in saleable condition. Saleable condition means all packaging and accessories must be returned and void of any marks, stickers, smells or damage. Credit amount will be issued minus 15% restock fee and/or cost of replacement goods for items missing. 
All returns must be preauthorized with an RMA # - you can obtain an RMA # by calling 888 364 6242 or send us an email to help@groomerschoice.com.
Product Return Reasons:
Defective or Does Not Work
After verification/inspection GCPP will reimburse return shipping costs. Customer is responsible for sending merchandise back and including receipt of shipping costs to be refunded. 
Different From What Was Ordered 
After verification/inspection GCPP will pay return shipping cost of incorrect product(s) and corrected product(s). Under normal circumstances, we will send out the correct product(s) immediately with a return postage label for you to send the other product(s) back to us. 
Item(s) Damaged In Transit 
After verification/inspection GCPP will replace with same product(s) at our expense. 
No Longer Needed Or Wanted 
Customer pays return costs - After verification/inspection GCPP will refund the purchase price to original payment method. 
Ordered Wrong Size/Item
Customer pays return costs - After verification/inspection GCPP will refund the purchase price to original payment method.
Seasonal items, books and DVD's may not be returned unless defective and then can be exchanged only for the exact item/same title. 
Merchandise outside of the 30 day return window must be returned to the manufacturer and will fall under manufacturer return/warranty guidelines. If you need the contact info for the manufacturer, let us know and we would be glad to get it over to you. 
Exchanges
On non-defective items, customer is responsible in paying return shipping costs to GCPP as well as all shipping costs to reship any exchange items back to customer.
Clearance Items
All sales are final on clearance items.