I heard you have freight discounts, what are they?
If you place an order of $150+, you qualify for FREE shipping. FREE shipping applies to orders in the contiguous US only. Some items are really big and really heavy, so we always have to charge to ship them. These items include: tables, tubs, crates, dryers, large packages, motor freight shipments, drop ship items, sharpening, repair work and applicable C.O.D. charges.
Why has my order shipped in multiple packages?
Sometimes we either do not have all of the items you ordered in one place or all of your order could not fit in one box so you may receive multiple packages. Some of those reasons include inventory being sold out at one warehouse, item is backordered and will ship at a later date or if an item is dropped shipped directly from the manufacturer.
If I am having items shipped to Canada, Puerto Rico or from any other country in the world, what about my shipping costs?
We wish that shipping merchandise to you guys cost less! If you are outside of the contiguous US, our shipping deals do not apply. We gladly ship our merchandise anywhere in the world though. Please call 888 364 6242 for assistance with ordering and an accurate shipping total. Orders placed on groomerschoice.com will not have accurate freight calculated. You will receive a call or email with the accurate shipping total. Thank you for being patient.
*Due to a high increase in fraud attempts, Groomer's Choice will no longer be shipping to freight fowarders. We apologize for the inconvenience, we are happy to provide an international shipping quote for you when shipping items internationally.*